Returns
According to provisions of the Act on Consumer Rights (Journal of laws of 2014, item 827), the Customer has the right to terminate a contract without giving any reasons within 14 days from the date of coming into possession of the ordered products.
A customer has no right to return ordered products since the product ordered is personalized or produced according to special needs of customer.
In order to return your items, a customer should filling out our form and send it by email to info@peturbanstyle.pl. Products returned should be delivered to Caramella, Trak Lubelski 195, 04-667 Warszawa, Poland.
A customer is obligated to cover any costs of shipment of returned products. We do not accept any returns sent to other than the above-mentioned address, cash on delivery and to parcel locker.